PART 2 | Setting Up Volunteers for Success with the Digico Boyz Matt Larson & Ryan Shelton

[00:00:00] This is The Tech Arts Podcast, where we talk about tech, leadership and all things that

[00:00:11] concern church audio, video and lighting.

[00:00:16] Welcome to The Tech Arts Podcast and the Earthworks Audio Studios.

[00:00:21] My name is DL so glad to have you joining us this week.

[00:00:24] Today we have a power packed episode as we continue our discussion on setting your volunteers

[00:00:29] up for success.

[00:00:31] Matt Larson and Ryan Shelton stay with us for part two of this discussion, you don't

[00:00:37] want to miss that.

[00:00:38] Today's church tech tip is a device that will change how you do audio.

[00:00:42] That is coming up in just a moment but before we get to that I want to thank everyone

[00:00:47] who is watching and listening to The Tech Arts Podcast.

[00:00:51] We just hit 19,000 subscribers on YouTube and we are averaging 30 to 40,000 views in

[00:00:59] episode.

[00:01:00] I am so thankful for all of your support.

[00:01:03] Speaking of support I want to take a moment and thank Earthworks Audio, Digico and Cermen

[00:01:09] Shots for being a routine sponsor of The Tech Arts Podcast.

[00:01:14] Thank you for all you do to help this podcast stay on the air.

[00:01:19] Let me tell you how these sponsors help.

[00:01:21] They allow us to visit churches for free and help them with their technical systems.

[00:01:27] It also allows us to come to your church and retune your audio system.

[00:01:32] We have found that a lot of churches need their systems tuned properly or just retuned.

[00:01:38] Digital Great Commission Ministries is now providing this service and helping a lot of

[00:01:42] churches like your church get a few more years out of their sound system by just retuning

[00:01:48] it.

[00:01:49] If you are interested in this please feel free to contact us by sending an email to information

[00:01:55] at digitalgreatcommission.org.

[00:01:58] That's information at digitalgreatcommission.org or you can go to audiovideolighting.com and

[00:02:06] click on the schedule a call button.

[00:02:08] Again, that's audiovideolighting.com and click on the schedule button.

[00:02:15] Today's church tech tip comes from Digico.

[00:02:18] We're going to be talking about foyer to help us with this discussion are the Digico boys.

[00:02:23] Matt Larson and Ryan Shelton.

[00:02:25] Matt, Ryan, welcome to the Tech Arts Podcast.

[00:02:28] Hello David.

[00:02:29] Hello thanks for having us.

[00:02:31] Yeah it's good to have you on.

[00:02:32] So first question.

[00:02:34] Matt is foyer a part of Digico.

[00:02:37] What is foyer?

[00:02:38] Well, foyer was a three theater sound designers actually during COVID actually were trying

[00:02:43] to figure something to do because they just were out of work.

[00:02:47] They developed the foyer audio system.

[00:02:49] Digico heard about it James Gordon and we ended up acquiring the company about six months

[00:02:54] ago.

[00:02:55] So they are actually under the Digico umbrella but they're a part of the whole audio tonics

[00:02:59] team.

[00:03:00] And it's a product that works great with Digico but pretty much any other manufacturers

[00:03:03] system as well.

[00:03:04] So Ryan how do you pronounce this thing?

[00:03:06] Is it foyer or foyer?

[00:03:08] Yeah.

[00:03:09] I would say if you're French, it's foyer and if you're everybody else just foyer.

[00:03:13] Yep.

[00:03:14] So if you live in the good old US of A it's foyer.

[00:03:16] Yeah and down south with me we say it differently as well.

[00:03:20] So well I don't know anything about this product so Ryan tell me a little bit like how does

[00:03:26] it work?

[00:03:27] What does it do?

[00:03:28] Like dive into it a little bit.

[00:03:29] Help me understand what it is.

[00:03:31] Absolutely.

[00:03:32] So some people love plugins, like absolutely love them.

[00:03:36] Some people don't but probably most of us plugins are part of our everyday mixing lives

[00:03:41] whether that's in post, whether that's in live and then with live we've always had you

[00:03:45] know fair kind of limitations on how to do that.

[00:03:48] And there needs to be very powerful hardware to be able to do low latency which is obviously

[00:03:52] essential for live and what foyer does is it has server grade hardware so not consumer

[00:03:57] but server grade hardware and it allows you to run any VST3 plugin you want to and the

[00:04:03] joke here would obviously be even if it doesn't make sense.

[00:04:06] So if you had something like isotope or you had something that is just thousands of milliseconds

[00:04:12] so multiple seconds you know it would still run that now whether it would make sense

[00:04:16] to actually do it.

[00:04:17] That would be a whole nother topic entirely but what this means is your no longer constrained

[00:04:22] by just one manufacturer.

[00:04:24] So if you love universal audio plugins you can use their spark series.

[00:04:28] If you love waves plugins you can run waves VST3s.

[00:04:32] If you love some of these more boutique brands like a distresser is a huge one in our

[00:04:37] industry everybody loves that and being able to have that and run that live on

[00:04:42] any platform is just an amazing power.

[00:04:45] So whatever console you're on as long as it supports Dante some way shape or form you'll

[00:04:50] be able to use it.

[00:04:51] How does it get into the like how does it interface with the digico consoles that limited

[00:04:55] to just digico I mean how does it know how does it connect it's a really simple system

[00:05:00] it's very well built the hardware the software everything is great about it you just plug

[00:05:04] a Dante connection into the desk so I could have inserted on any input anywhere down the

[00:05:09] the food chain of that channel strip as well as any awgs group matrix wherever you want

[00:05:14] to patch it.

[00:05:15] So allow you to do 64 sends 64 returns just with the simple Dante connection and like

[00:05:21] Ryan brought up it's a client server based system so what's great about that is you just plug

[00:05:26] a computer into it you're not having to host the software for it you're not having to

[00:05:30] host all the plugins on it it's basically just take an advanced version of a KVM switch

[00:05:34] if you will yeah you're just tapping into that box yep but then what we're also doing

[00:05:38] is we're sending video at 60 frames per second to your laptop so it's nice as you can be

[00:05:43] up and running you could have multiple computers so you as the band engineer could be working

[00:05:48] on your certain plugins on specific channels system engineer could actually be working on

[00:05:52] some matrix stuff at the same time and anytime you can unplug those computers in the system

[00:05:56] still works so if you're using like a touring application you can load it up with you know

[00:06:01] tear it down before the last song happens so you could start thinking about your load

[00:06:05] out or if you're a computer just failed so it doesn't have to be a massive computer for

[00:06:10] this handle your plugins and then probably the strongest point of the design of it is that

[00:06:15] the plugins are sandboxed especially when we open up Pandora's box with so many other

[00:06:20] manufacturers of plugins we could actually have an issue with them you know even the best

[00:06:24] of the best still have issues everyone so all right so because we sandbox the plugins

[00:06:30] if I was to lose a plugin it's the system is going to try to restart that actual plugin

[00:06:35] if it just totally falls over it will bypass it but here I'm not losing my entire system

[00:06:40] so remember there's all these people that would actually have a macro that would kill

[00:06:44] their plugins yeah I'm one of those guys like I'm like click I'm in trouble yeah so

[00:06:50] the whole key was to design something to get rid of a problem we can still use all our

[00:06:55] waves plugins that we love their great company as well as it just opens up the whole market

[00:07:00] for any plugin that we want to use in the system in addition I think what I think most people

[00:07:06] will also love about it is they know that if there's an issue they're calling digico support

[00:07:11] for it okay on top of that is because it's this client based server system you'll be able

[00:07:16] to actually have your plugins back on the digico screen so now it's embedded in the digico

[00:07:20] desk just keep in mind it doesn't have to be a digico system you can use it with anybody else's

[00:07:25] both ours you'll be able to actually solve the channel you'll see all your plugins on

[00:07:28] the screen you'll be able to control them from the desk so that's a really cool feature just

[00:07:32] to make a better workflow how big is it like what I mean two rack spaces two rack spaces

[00:07:39] so you just slide into two racks which you get all that functionality it connects via Dante you

[00:07:43] said yep correct and what's nice is it's it's pro it's got the dual power supplies it has

[00:07:49] made it in out and through it has the Dante primary secondary with control connections

[00:07:55] and then on top of it we actually have a little panel with thumb screws and so you unscrew that

[00:08:01] and you can push put in your your locks your iLocks or your speaker connections you get four of those

[00:08:08] and then you can just put the little plate down there and close it up again it just kind of secures

[00:08:11] it keeps the punters away from stealing your plugins when your rack is sitting there alone it could

[00:08:16] still get them if they really wanted to but they have to actually unscrew the panel yeah I mean

[00:08:19] for a church it's amazing because you know you're only going to be doing this occasionally and

[00:08:24] being able to get into the back of unit put in your USB keys you know which potentially worth

[00:08:28] tens of thousands of dollars with all those you know authorizations on them and have it secured

[00:08:32] away and locked away and not just hanging out the front of a unit or something like that is

[00:08:37] I think really smart sounds amazing if you guys want to find out more about the four-year product

[00:08:42] you can go to digicodotbiz and look up four-year it's spelled F-O-U-R-I-E-R or you can go to four-year

[00:08:51] audio dot com coming up in just a few minutes we continue our conversation with Matt and Ryan on

[00:08:58] part two of setting your volunteers up for success if you missed part one I highly recommend you

[00:09:05] go back and listen to it it's episode 37 and it has some amazing insights that will help you

[00:09:11] in part two which is today's episode we answer the question which is more important the PA or the

[00:09:18] console we also get some insights that really help me understand leadership and how to navigate

[00:09:24] future proofing your systems it all starts right after these messages from our sponsors hang on

[00:09:35] thank you for listening to the tech arts podcast be sure to tell all your friends about us give

[00:09:43] them the website techartspodcast.com to find out more more great content is coming up right after this

[00:09:54] our main sponsor is digital great commission ministries whether you need help building a team

[00:09:59] finding the right gear or just better understanding the church tech world dgcm is here for you

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[00:10:42] audiovideolighting.com that's audiovideolighting.com welcome back to the tech arts podcast today we're

[00:10:53] talking about setting up volunteers for success with professional audio systems to help us with

[00:10:59] this chat we have in the virtual studio today courtesy of digico matt larson and ryan shelton welcome

[00:11:04] back guys it's going to be back live David Matt Ryan in part one of this podcast we left everyone on

[00:11:11] a cliffhanger when I asked the question what is more important the console or the PA so ryan let's

[00:11:19] pick up right there with that question what say you do you choose the console or do you choose the

[00:11:25] PA so obviously I am biased highly biased to this to this point but I will tell you I've been I did a

[00:11:33] demo with the church and I told them that they needed to buy a PA and they said yes yes but our

[00:11:39] console is dying and I said I understand that I see that but you need a PA and it was atrocious

[00:11:46] it was terrible and you know it you know they're sitting over there splitting hairs about Mike

[00:11:51] Pries and stuff like that and it was one of the worst PAs I've ever heard in my entire life so

[00:11:57] it's definitely a chicken egg scenario coursework Christian so we know the chicken came first but

[00:12:03] the as far as an audio system as far as an audio system goes you know it truly I mean you don't

[00:12:10] need to be massively unbalanced so if you have a budget and you have to choose and both are in

[00:12:18] dire need you may need to compromise you may need to look and find some way of getting through

[00:12:24] with you know less in both worlds now that being said speakers is physics right I mean you know

[00:12:31] covering a room certain number of drivers certain size of drivers certain orientation

[00:12:37] you know that that is you can argue about better paper and better metal from one manufacturer to

[00:12:44] the next and there are some amazing speaker companies out there right now in fact vast majority sound

[00:12:48] really good right now but if you have massively disproportionate systems meaning a terrible PA

[00:12:55] I don't think Matt or I I'm gonna sit over here and tell you you absolutely need to buy a digicote first

[00:12:59] because you I mean you're gonna reap the benefits from an operational standpoint

[00:13:05] and that may be valuable to you and that may be the choice you make but as far as audio quality wise

[00:13:11] as far as what Matt referenced earlier what the people in the room are gonna benefit from you know

[00:13:16] having massively disproportionate systems is it's a benefit to no one so now you know if you got

[00:13:21] a limp buy for a year till you replace the PA or limp buy till a year till you can get the console

[00:13:26] then you know that is you know what it is but obviously consoles should come first so

[00:13:31] you know a way around that also though is what's my problem you know is it that the desk is failing

[00:13:39] that I currently have is it my PA is failing remember when we talked about walking around the room

[00:13:44] and sitting in different stuff have you ever powered off every single amplifier fed some music or

[00:13:52] pink noise and turned on each box one at a time to listen what's actually going on up in the air

[00:13:59] because that rig might be in a bit been up there for 12 years you may have some worn components

[00:14:04] some things that are just destroyed maybe look at your wiring how is your speaker connections

[00:14:12] how's the patch bay there might be just some simple little fixes that you can do to fix your PA

[00:14:20] maybe it's that I don't have the underbelk any speakers that I need maybe they've been off for three

[00:14:26] years nobody knew that maybe your subs aren't aligned you know time aligns some somebody else who

[00:14:33] is an employee actually changed the preset of the crossovers Robert schoolville said this years

[00:14:39] ago when I was with might as an EV and he did a presentation he said the first thing I do when I

[00:14:43] walk into a system is out are the factory presets loaded in for this line array you know so somebody

[00:14:50] might have customized let me just get back to a no one good spot find out is that my problem

[00:14:56] do I have horrible mics you can take some really cost effective baby steps

[00:15:03] to fix a lot of things but it really comes down to be coming in on a Saturday morning where I can

[00:15:09] blow blow off four hours of just walking through each individual item uh it's also just signal flow

[00:15:16] you know what's my gain structure like through the system it could be just as simple as that my

[00:15:20] gain structure could be set up horrible through the rig doesn't happen quite as much as it used to when

[00:15:25] we were younger but it could be that that's part of their their problem so if you just take a little

[00:15:30] step back find some other friends to help you it's a little bit quicker more efficient if you got two or

[00:15:35] three people to walk through this and just take a line by line approach to it and find out where my

[00:15:40] problems are um you will find I we had one a church where we basically they only replaced the

[00:15:47] desk because they didn't have the money for the PA because it's wood heavy and expensive I guess

[00:15:52] so they replaced the desk and it was like they took a blanket off their PA

[00:15:56] so a lot of it can be the desk it can be the gain structure that they had set up for that session as

[00:16:01] well with whatever the desk was could be a bunch of analog inserted noisy stuff so there's a few

[00:16:07] things to look at well I was I'm gonna say I'll keep it really short but to reinforce Matt's point

[00:16:13] we have an amazing training guy his name is Kyle he's been with us for good amount of time and he

[00:16:18] was a contractor doing trainings for us before that and he went to a church and they had a lot of

[00:16:23] stuff going on and they were just replaced the console um and they just you know he was there to do

[00:16:27] the training and help them with getting deployed and set up and uh he did what Matt said before

[00:16:33] and he took everything back to zero he just you know took out all the extra stuff

[00:16:39] and just used the same multi tracks they had which was actually from a previous console manufacturer

[00:16:43] with not known for their quality of their Mike Prius and pushed everything up and the music guy

[00:16:49] happened to be walking through the room when he did that and they went just stunned and he goes we

[00:16:56] were planning on buying a new PA we were I mean they were truly to the point where they had got

[00:17:01] themselves in this train of thought that the only thing to fix this solution was to invest hundreds

[00:17:07] of thousands of dollars into a high end PA because that was their problem and in all reality

[00:17:14] and just came back pulled it all back to zero pushed up what was essential got rid of overly

[00:17:19] complicated routing and configurations and you know they felt like they had an upa and they

[00:17:23] essentially did yeah I think a word I like to use is preparation allows all things to be important

[00:17:28] and what I mean by that is if you prepare for when you need a new console if you prepare

[00:17:33] for when you need a new PA if you take the time energy and effort like Matt said to go through

[00:17:38] and figure out what's failing what's the issue what's the problem that preparation isn't going to allow

[00:17:44] all things to be important but if you wait until oh no I have a channel dying or a console dying

[00:17:51] but I need I also need acoustics I also need a PA and then all of a sudden you're gonna have

[00:17:56] to sacrifice in order to get yourself to where you need to be so that's that's kind of the

[00:18:00] approach I I you know lived by hey we need to prepare we just bought this brand new console

[00:18:07] in six or seven years we better be prepared to buy a new one so I'm four years in and I'm

[00:18:12] already putting in my capital budget hey I may need a new console I may need a new console I've

[00:18:16] got to resell value on this one what did you just say my capital budget capital budget that's

[00:18:21] a really big thing that a lot of people don't understand or never have dealt with it because

[00:18:26] whether I'm in a church or performing art center you just go into work every day it's not until

[00:18:32] you and your guys sit down and we have to do it with even our jobs as we basically sit down

[00:18:37] what do we need for next year or the next five years where we trying to grow in our sales whatever

[00:18:41] so we want to know where we're going so I had a big theater where they basically needed a whole new

[00:18:47] system they didn't do anything about it I said well you guys have the same problem as a lot of

[00:18:51] churches have in the world they don't plan for it and a pastor doesn't understand why you'd need to

[00:18:57] spend ten thousand dollars on a mixer or forty thousand or a whole new PA or you know a whole

[00:19:04] upgraded video and everything so I said what you really need to do is you need to paint that picture

[00:19:08] for them you need to actually do a complete budget of what we think we need right now in the perfect

[00:19:14] world or some baby steps we can take so at least he can start planning it in his fiscal budget that

[00:19:20] hey we know in three years we need to to replace us we've been very fortunate we've got some systems

[00:19:26] that have been out there for 15 18 years that are just finally starting to get replaced but you

[00:19:32] should be able to keep a system you only get to go to the well every once in a while like every 10

[00:19:36] years so as your system is older and that it sometimes people want to flip in that five six

[00:19:42] years because they know they could resell that product at a great rate to a regional sound

[00:19:47] company because it's been sitting in a church so I'll buy this at a great price point put it in

[00:19:51] a youth room or put it in a fellowship hall or you know have a plan for how your investments you

[00:19:58] know your capital gets moved around and you know if it fails in a youth room is that important

[00:20:04] as failing in the sanctuary you know can they get by with a 10 year old console in there yeah that's

[00:20:09] probably you know we would all probably make the argument that we're going to put a 10 year old

[00:20:13] console somewhere let's let's put it in the youth room or the fellowship hall or something like

[00:20:17] that it also is kind of like if you have that budget planned in there like when a heating air

[00:20:22] conditioning system goes that's not cheap it could be a crane could be all the stuff they will get

[00:20:28] the money because they have to have that as an audio system starts failing it's like well how bad

[00:20:33] is it really failing you know can't you know can't you just use some other inputs or something so kind

[00:20:39] of helping the senior staff understand why you're asking for this and it's not about spending the

[00:20:45] most amount of money and the other thing that I think is important for a church is to have a

[00:20:49] relationship with the regional integrator and the reason that's important is because you could call

[00:20:55] them up and have them walk you through that testing we talked about a few minutes ago and then

[00:21:00] they can also be the ones to suggest hey look at you're in a big trouble in this area you need

[00:21:05] to change this now but here's some things that you could be planning for the next couple years

[00:21:10] and again it this could be a two three thousand five thousand ten thousand dollar investment it

[00:21:14] doesn't always have to be fifty or hundred thousand dollars I would always advise have a one year

[00:21:20] a five year a ten year and then a beyond plan pastors they don't like even a hundred dollar curve balls

[00:21:30] they want to know what's coming they were no why it's coming there and they don't even if

[00:21:34] it's only five hundred dollars why am I buying this and why do we need it um I you know I think with

[00:21:40] PAs the reason why I always like to lean towards more of the higher in PAs because I know churches

[00:21:46] try to get 15 to 20 years out of that uh I think with consoles um I like to target kind of a six to

[00:21:52] 10 year range you know so when I'm four years or five years in I'm telling my senior pastor hey

[00:21:59] we may want to start looking at newer technology um we can ride this until it's broken but here's

[00:22:05] what it's going to cost us if it were to start failing at this point um which which isn't every you

[00:22:10] know three or four years you know obviously you want to ride it as long as you can but I think if

[00:22:15] you're prepared for it and you're telling your pastor what the cost could be uh what the new

[00:22:20] technology advances are and how they will benefit the church uh you're and then you have that one

[00:22:26] year five year kind of 10 year capital plan you're more likely to be able to have uh uh products

[00:22:34] and that are working and not failing on you all the time so that's that's kind of the approach

[00:22:38] that I would take um how does a how does a church go about picking which console they should buy

[00:22:46] I kind of want to hear from both of you on this so so Ryan like you go first tell us you know

[00:22:51] how do I go about figuring out what I need and what I should buy because digiko has a lot of

[00:22:56] products out there um all the manufacturers have a lot of products so how do I go about figuring out

[00:23:02] what's right for me well obviously start with digiko that'll that'll narrow it down dramatically uh but

[00:23:08] from there uh it's really just comes down to how many inputs right I mean that's how many inputs

[00:23:13] how many outputs what does your infrastructure look like do we need a front house only position to do

[00:23:18] everything do we need a front house monitors front house broadcast you know what does that look like

[00:23:22] um and from there um you know the the basics of how many microphones do we need live at one time

[00:23:29] are gonna determine the vast majority of what model you end up with what's your approach Matt go

[00:23:33] bigger go home go bigger go home no Ryan nailed it what I always say is how many inputs and outputs

[00:23:41] do you currently have the biggest next question is are you trying to do front house and monitors from

[00:23:47] the same position okay so you you'll say if I have let's say today I have 48 inputs well is that

[00:23:54] really what you want you have 48 inputs because that's what your splitter had that's what your

[00:23:58] snakes had that's what that desk you bought has what's the channel count you would like it to be

[00:24:04] so if it's at 56 or 64 you could go to that size desk or you can say hey wait a minute though

[00:24:11] we've we actually a couple times in the year we know we need to get in that 100 channels or so

[00:24:16] so you could take two steps you could say why don't we go ahead and buy the desk with two stage

[00:24:21] racks to get that 112 inputs even though I'm only really typically using the 64 to 72 inputs live

[00:24:28] right but I have that room to grow or I'd buy the desk I could handle that channel count and only

[00:24:33] might be today by the one rack knowing I could buy a rent the rack whenever I need for that one

[00:24:40] occasional time um the nice thing about it also is that I'm choosing is it a Maddie

[00:24:45] only system which is kind of more if I've got a smaller little system I'm a committee I may go to

[00:24:50] fiber optics because then if we decide we actually do need a monitor engineer or we do want to upgrade

[00:24:55] our broadcast system I can simply just put buy one more surface I don't have to buy all the additional

[00:25:00] racks and I just put that in the fiber optic loop so we try to say where are you today

[00:25:06] do you want to have some more inputs in your current system does where would you want to grow if

[00:25:11] you needed to grow and even if it sometimes it's uh let's talk about the best system we could ever

[00:25:16] imagine because we there'd be really cool if we could get the budget for this because a lot of

[00:25:20] times they don't even have any idea what the cost is so we get those simple input output counts how

[00:25:26] many positions we have we'll put together a quote but what we also do is we do multiple quotes we

[00:25:31] may say hey you know in a perfect world the quantum three three would be really good for you

[00:25:35] but they don't know where the pushback's going to be it might be physical size because they want

[00:25:40] to do something else in the broadcast room so we could actually do maybe quantum 225 versions of it

[00:25:45] or maybe a three three at a front of house quantum 225 for monitors so you can actually

[00:25:51] we do a lot of these where we have multiple system designs and that way the end user at the church

[00:25:57] will have meetings with the integrator with us um and anybody who who cares and wants to understand

[00:26:04] what the system is we kind of go through this and we do quotes line by line at retail pricing so they

[00:26:09] can kind of look at and go that cost more than we thought what if we were to choose this other line

[00:26:13] and from this other quote could we intermingle some of this plus you can also add things down the road

[00:26:18] with our system so it gives you a really good flexibility and that's why we have these various models

[00:26:23] so you can kind of is it more handles that I need or I need more input channels in a bigger frame

[00:26:29] so there's a couple ways to skin the cat reach out to us this is the other thing too right if you

[00:26:34] got questions Matt's talking about you don't know what fiber optics are you don't know Dante or

[00:26:39] Matty or what the benefits they may be reach out to us and we're we're happy to take anybody through

[00:26:45] what it would look like in their system with the benefits and the drawbacks of each you can do a lot

[00:26:49] with very simple consoles these days uh the question is really what do you can you do what do you

[00:26:54] need and then where do you want to go where do you want to grow when I really like about digiko and

[00:26:59] this maybe the the secret that I'm not supposed to say out loud but what I really like about digiko

[00:27:04] is the value that you guys bring to the console and then continue to put into the console I don't know

[00:27:09] how many times I've bought a console with a certain channel count and then about a year later

[00:27:14] you guys add to my channel count you didn't charge me anything you can cost that didn't cost me any

[00:27:20] money and all of a sudden I went from a certain amount of channel count to more um that's the value

[00:27:27] that I think digiko brings to the game they understand the audio industry they understand the

[00:27:32] challenges how to expand things they put a lot of value in their consoles and add that value

[00:27:37] with their upgrades there has been sometimes where we did like the core two there's times where we do

[00:27:41] charge for the upgrade but the reason we did that is we'll have like say a 72 channel version that

[00:27:47] you could still buy at that price and then we have the 96 channel version but the great thing about

[00:27:52] that is you buy a digiko system today when we come up with that upgrade system not only getting

[00:27:57] the more ins and outs but you're getting a bunch of other features so it's like you bought the

[00:28:02] 2024 model even though you've had it for three years right where some system designs are what you

[00:28:08] buy is what you get forever and it can never expand or grow and what we kind of do is we try to get

[00:28:13] it so it fits in the hole where the market segments are but also we look at what competitors are

[00:28:18] doing if somebody drops another desk we can just go in and they're just our engines are so powerful

[00:28:23] we can just go in and crank them up and have more ins and more outs or more

[00:28:26] nodal processing or any other quantum features which we may be doing something very soon here every

[00:28:33] time I talk to you Matt every time I talk to you hey we got something coming I think that's the

[00:28:40] digiko mantra right there so how so how do they get a hold of you how do they get in touch with

[00:28:45] digiko one of the easiest ways is just through the website so on digiko.biz as you mentioned earlier

[00:28:51] don't know why they don't have digiko.com but we can talk about that another day you're going to

[00:28:55] find a contact form reach out it's automatically kicks us to here in the US just the easiest way to

[00:29:00] get a hold of us so if you want to find out more about digiko go to digiko.biz they make amazing

[00:29:07] console products plus they are here for the customer and they know the church market so once again

[00:29:12] that website is digiko.biz Matt Ryan thank you for coming on the Tech Arts podcast and sharing

[00:29:20] your knowledge thank you David for what you do it's incredible all the work we know what it takes

[00:29:24] to put this on and we really appreciate what you guys do yeah thank you David it's been a pleasure

[00:29:29] well that wraps things up for today's episode I can't wait to talk to you on the next Tech Arts

[00:29:33] podcast until then I'm David Loisner signing off by wishing you a great day and praying God blesses

[00:29:40] every moment of your week see you soon you have been listening to the Tech Arts podcast

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