Are You Charging Enough For Your Products And Services?
In this empowering episode of Black Entrepreneur Blueprint, host Jay Jones unveils the elusive yet essential formula for raising your prices and amplifying your profits without encountering resistance from your customer base. Jay uncovers the common dilemma of undervaluing your products or services and, consequently, leaving substantial revenue on the table. Through expert insights, Jay equips listeners with the tools to break free from this profit-limiting cycle.
Tune in to episode #505 as Jay shares actionable strategies designed to empower entrepreneurs to take control of their pricing structures and unlock untapped revenue streams. With a keen focus on maximizing profitability while maintaining customer satisfaction, Jay offers a blueprint for success that transcends traditional pricing paradigms. Whether you're a seasoned business owner or just starting out on your entrepreneurial journey, this episode is a must-listen for anyone seeking to elevate their pricing strategy and propel their business to new heights of success.
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[00:00:12] [SPEAKER_00]: Welcome to BLACK ENTREPRENEUR BLUEPRINT, the number one podcast and resource for BLACK ENTREPRENEURS.
[00:00:19] [SPEAKER_00]: I'm your host Jay Jones and BLACK ENTREPRENEUR BLUEPRINT was created specifically to educate
[00:00:25] [SPEAKER_00]: and inspire BLACK ENTREPRENEURS to launch, build and grow successful, sustainable businesses.
[00:00:32] [SPEAKER_00]: Join us as we help building economic power base in the worldwide black community by
[00:00:38] [SPEAKER_00]: building and supporting black owned businesses.
[00:00:41] [SPEAKER_00]: If you're currently an entrepreneur or want to be an entrepreneur,
[00:00:45] [SPEAKER_00]: you're invited to join us each and every week here at BLACK ENTREPRENEUR BLUEPRINT.
[00:00:50] [SPEAKER_00]: Welcome to the BEB family and get ready to elevate your entrepreneur IQ.
[00:01:00] [SPEAKER_00]: Welcome to the BLACK ENTREPRENEUR BLUEPRINT episode number 505.
[00:01:07] [SPEAKER_00]: I'm your host Jay Jones and today we have another outstanding and informative show
[00:01:11] [SPEAKER_00]: and stored for you. Today we're going to be doing a rebroadcast of one of our most downloaded episodes
[00:01:17] [SPEAKER_00]: from May of 2023 titled The Simple Formula To Raise Your Prices And Make More Money.
[00:01:25] [SPEAKER_00]: The Simple Formula To Raise Your Prices And Make More Money.
[00:01:30] [SPEAKER_00]: Now, before we get to today's content, I just want to share a few things with the
[00:01:34] [SPEAKER_00]: BLACK ENTREPRENEUR BLUEPRINT family. First and foremost, I want to welcome all
[00:01:38] [SPEAKER_00]: first time listeners. Welcome to the BEB family. Please stick around until the end of today's broadcast
[00:01:44] [SPEAKER_00]: and I'm going to share all my social media contact information and resource links such as the link to
[00:01:51] [SPEAKER_00]: the new revised revamped BEB Academy. Go to newbebeacademy.com for more information. Now,
[00:02:00] [SPEAKER_00]: let's get ready for today's show. Now one of the biggest concerns for entrepreneurs is not
[00:02:05] [SPEAKER_00]: charging enough for their products or services and possibly leaving money on the table. The truth is
[00:02:11] [SPEAKER_00]: that there's a science to maximizing your pricing and profits that many entrepreneurs don't know.
[00:02:17] [SPEAKER_00]: So today we're going to discuss this and I'm going to decode the formula
[00:02:21] [SPEAKER_00]: to help you increase your prices and profitability without getting pushed back from your customers.
[00:02:27] [SPEAKER_00]: So are you charging enough for your products or services or are you leaving too much money
[00:02:32] [SPEAKER_00]: on the table? That's the question that many entrepreneurs struggle with. Now today's show
[00:02:37] [SPEAKER_00]: I'm actually going to divulge and decode this simple formula that's going to allow you to raise your
[00:02:42] [SPEAKER_00]: prices, make more money and be more profitable without your customers complaining. And that's
[00:02:48] [SPEAKER_00]: the whole key. How can you raise prices without your customers complaining? Now you see price
[00:02:55] [SPEAKER_00]: increases all the time based on economic situations and also things based on the supply chain.
[00:03:03] [SPEAKER_00]: So when people raise their prices for things like that, that's usually not a problem because it's
[00:03:08] [SPEAKER_00]: understood. But the whole key is how do you increase prices and profitability without your customers
[00:03:15] [SPEAKER_00]: complaining? And we're going to discuss that and dive into that today. Now this show is probably
[00:03:21] [SPEAKER_00]: going to be a little bit shorter than normal. I'm about to do some traveling so I got to get
[00:03:25] [SPEAKER_00]: out of here, but it's still going to be super impactful. Remember 2023 and beyond every show
[00:03:31] [SPEAKER_00]: that I do, I want it to be super impactful. So if you have any topics you want me to discuss
[00:03:36] [SPEAKER_00]: on the show, just email me or send me a DM via Instagram. So let's dive into the content
[00:03:42] [SPEAKER_00]: today, the simple formula to raise your prices and make more money without your customers
[00:03:48] [SPEAKER_00]: complaining. Once again, that's the key. First we want to talk about and understand the definition
[00:03:53] [SPEAKER_00]: and the relationship between price and perceived value price and perceived value. Price is actually
[00:04:02] [SPEAKER_00]: what you pay. So if you're buying something and it's $49.99, that's the price. Perceived value
[00:04:09] [SPEAKER_00]: is what you get or what you perceive to get and perceived value is something arbitrary
[00:04:16] [SPEAKER_00]: that only you can you can determine. So price is what you pay, perceived value is what you get
[00:04:23] [SPEAKER_00]: or what you perceive that you're getting. Now here's the holy grail to making a sale, right?
[00:04:30] [SPEAKER_00]: If your price exceeds the perceived value, you will not make sales. So if your price exceeds
[00:04:36] [SPEAKER_00]: the perceived value, you won't make sales. But if your perceived value is greater than the price,
[00:04:43] [SPEAKER_00]: you do make sales. So it's almost like a sea salt, right? So for example, if you go into the store
[00:04:50] [SPEAKER_00]: and you're looking for a pair of sneakers now, you have Nike's for $150 or you can find some
[00:05:00] [SPEAKER_00]: no brand sneakers that look kind of like Nike's. We used to call them Bobo's back in the day in
[00:05:05] [SPEAKER_00]: Philly. You see a pair of Bobo's over there that looks similar to Nike, but they're selling
[00:05:10] [SPEAKER_00]: for $75. What are you going to buy? You're probably going to buy the Nike because the perceived value
[00:05:18] [SPEAKER_00]: is that they're better quality. It may be literally the same shoe, but because you perceive that
[00:05:25] [SPEAKER_00]: Nike quality is better than this other no name brand, you're going to spend your money and
[00:05:30] [SPEAKER_00]: buy that product. And I'll give you a real life example too. Now years ago when I was in the
[00:05:36] [SPEAKER_00]: condom business, yes, I say condom business. You can listen to that on one of the older episodes.
[00:05:42] [SPEAKER_00]: We used to have products that went with the condoms. We had t-shirts. We had hats with a zipper on
[00:05:48] [SPEAKER_00]: the side where you could put the condom in. We had all types of different products. One of our
[00:05:53] [SPEAKER_00]: manufacturers was in Brooklyn, New York. And we went up there one day, we were discussing
[00:05:58] [SPEAKER_00]: an agreement about them manufacturing products for us. And while we were there, the owner
[00:06:05] [SPEAKER_00]: and his son were taking us around to the facilities. And so they actually used to produce clothing for a
[00:06:12] [SPEAKER_00]: lot of the major store brands, Macy's, JC Penney's, and all other types of stores like that.
[00:06:19] [SPEAKER_00]: One of the products that they manufactured were trench coats. So as we looked at the production
[00:06:24] [SPEAKER_00]: of these trench coats, we went to the end of the line where all the trench coats were finished.
[00:06:30] [SPEAKER_00]: Now, at the end of the line, a certain percentage of the coats were labeled London Fog.
[00:06:37] [SPEAKER_00]: And then the other percentage of the coats were labeled JC Penney's. It's literally the same exact
[00:06:44] [SPEAKER_00]: coat trench coat, right? And they had a London Fog tag here. They were manufacturing for them
[00:06:50] [SPEAKER_00]: and they also were manufacturing for JC Penney's. The London Fog trench coat sold damn near three
[00:06:57] [SPEAKER_00]: times of what the JC Penney's coats sell for. And they're the exact identical product. Once again,
[00:07:05] [SPEAKER_00]: pricing and then perceived value that London Fog tag in the back of that coat had to perceive value
[00:07:14] [SPEAKER_00]: that this is a better quality coat than the exact same coat that you could have bought at JC Penney's.
[00:07:20] [SPEAKER_00]: And that's real talk because literally they were the exact same coat with nothing different.
[00:07:26] [SPEAKER_00]: I thought, you know, maybe they would have done the stitching different or something else,
[00:07:30] [SPEAKER_00]: the fabric, but they literally were the same coat. And they were telling me they manufacture
[00:07:36] [SPEAKER_00]: for a lot of different companies. And once again, they'll put the same product with different tags.
[00:07:42] [SPEAKER_00]: And so that's a real life example, guys. So you have to understand the relationship versus price
[00:07:48] [SPEAKER_00]: versus perceived value. And it's funny because people who bought the London Fog coats,
[00:07:55] [SPEAKER_00]: they knew they were going to spend more money. Just like when you buy particular items,
[00:07:59] [SPEAKER_00]: you don't mind spending money because you think you're getting the value for some things. You know,
[00:08:05] [SPEAKER_00]: I get it and I understand other things I don't. But that's to each his own. So price versus perceived
[00:08:12] [SPEAKER_00]: value. Now, so you understand that if your price exceeds the perceived value, you're not
[00:08:18] [SPEAKER_00]: going to make sales. But if your perceived value is greater than the price that you charge,
[00:08:23] [SPEAKER_00]: then you will make sales. So you need to look at your products and services right now,
[00:08:28] [SPEAKER_00]: because you may be leaving money on the table. So think about the profitability of the trench
[00:08:35] [SPEAKER_00]: coats, right? So one of them sells with $300. The other sells for 100. I don't know what the
[00:08:40] [SPEAKER_00]: manufacturing cost was, but just say it's $25 to manufacture those coats. So London Fog,
[00:08:48] [SPEAKER_00]: which was being sold in Macy's, they're selling it for 300 costs 25. That's a $275 profit. The same
[00:08:56] [SPEAKER_00]: trench coat that's sold in JC pennies that's being sold for $100 minus the 25 costs is grossing
[00:09:04] [SPEAKER_00]: $75. So you're looking at $275 profit versus a $75 profit. Same exact product, same exact item,
[00:09:15] [SPEAKER_00]: no differences at all. But there's several things that make that perceived value different. And we're
[00:09:21] [SPEAKER_00]: going to talk about that in a second. So here's the formula, guys. Higher pricing plus aligned
[00:09:27] [SPEAKER_00]: to perceive value equals more money and more profits. Higher pricing plus aligned to perceived
[00:09:34] [SPEAKER_00]: value equals more money and more profits. So many entrepreneurs don't feel comfortable with charging
[00:09:41] [SPEAKER_00]: higher prices for their products or services because you're scared that you're not going to make the
[00:09:46] [SPEAKER_00]: sales, right? But what if you're leaving thousands of dollars in revenue on the table each month?
[00:09:52] [SPEAKER_00]: And they're two key words you need to know. And the words are aligned and supported. Now,
[00:09:58] [SPEAKER_00]: what do I mean by aligned and supported? Okay, so your pricing and perceived value
[00:10:04] [SPEAKER_00]: must be aligned and supported, right? Your pricing and perceived value must match both
[00:10:10] [SPEAKER_00]: in alignment or presentation of your product or service and in the support material around
[00:10:16] [SPEAKER_00]: your product or service, like testimonials or free trials. Okay, so alignment and supporting
[00:10:22] [SPEAKER_00]: your price. Everything has to be aligned. If it's not aligned, you're not going to make money.
[00:10:27] [SPEAKER_00]: So for example, and I use this all the time, if you're buying beats headphones, right? Versus
[00:10:40] [SPEAKER_00]: some, you know, low end brand headphones. The perception is that beats are better, right?
[00:10:46] [SPEAKER_00]: But why do you have that perception? Okay, is it because Dr. Dre promoted them and you trust
[00:10:53] [SPEAKER_00]: with Dr. Dre was, you know, what he does? Is it because of the packaging? Nice, you know,
[00:10:59] [SPEAKER_00]: expensive packaging. You open it up nice box, hard cardboard box. They have all types of
[00:11:05] [SPEAKER_00]: literature and things in there. It's packaged nicely. Okay, so everything is aligned with the
[00:11:11] [SPEAKER_00]: price. You're going to pay $299, but everything is aligned. The marketing is aligned, the positioning
[00:11:18] [SPEAKER_00]: of the product or services aligned, and also the packaging is aligned. Okay, that's what you
[00:11:23] [SPEAKER_00]: have to understand when we're talking about that alignment and supporting. Now, how do you
[00:11:29] [SPEAKER_00]: support that? Once again, packaging is a support item, right? The material or the testimonials
[00:11:37] [SPEAKER_00]: is a support item. You go on the website, you see video testimonials, also a free trial that
[00:11:43] [SPEAKER_00]: gives you the opportunity to try something out. So you may have a high high end software,
[00:11:49] [SPEAKER_00]: right? That you may use for CRM or whatever. And in order to get support that high price,
[00:11:55] [SPEAKER_00]: the software company may allow you to try the software for 14 day free trial or whatever. But
[00:12:02] [SPEAKER_00]: once again, everything has to be aligned and it has to be supported. So let me give you a couple
[00:12:09] [SPEAKER_00]: other examples real quick. I'm going to stick close to home in this scenario. And I'm going to use
[00:12:14] [SPEAKER_00]: mortgage brokers that target million dollar home buyers. And their actual target market is
[00:12:21] [SPEAKER_00]: real estate agents that sell those type of homes. So we have mortgage broker number one,
[00:12:26] [SPEAKER_00]: and mortgage broker number two, who are both trying to target real estate agents that sell
[00:12:32] [SPEAKER_00]: high end homes. So mortgage broker number one says, you know what? My referral strategy is this,
[00:12:39] [SPEAKER_00]: I'm going to go in real estate offices, and I'm going to drop off flyers. Okay,
[00:12:43] [SPEAKER_00]: so that's mortgage broker number one's whole referral plan, going to real estate offices
[00:12:49] [SPEAKER_00]: just dropping off flyers. Now, mortgage broker number two is a little more detail.
[00:12:54] [SPEAKER_00]: What he's done is he actually has a portal on his website for real estate agents so they
[00:13:00] [SPEAKER_00]: can refer clients by completing a short online form, right? Now this portal has realtor testimonials,
[00:13:07] [SPEAKER_00]: videos, it gives immediate email responses, thanking the realtor for the referrals and
[00:13:12] [SPEAKER_00]: automatically updates the status of the loan for that client that's buying that realtor's home.
[00:13:19] [SPEAKER_00]: Now the question is, which mortgage broker is aligned with this market and supports his
[00:13:24] [SPEAKER_00]: product or service better? Obviously it's mortgage broker number two. If you're going to deal with
[00:13:30] [SPEAKER_00]: real realtor that are selling million dollar homes, right, you're not just going to come out
[00:13:35] [SPEAKER_00]: and pass out flyers in a real estate office, you're going to create systems. And I always
[00:13:40] [SPEAKER_00]: talk about systems, lead generation system, a referral system and a fulfillment system,
[00:13:47] [SPEAKER_00]: professional. I'm not talking about handing out business cards with crayon written on it,
[00:13:52] [SPEAKER_00]: right? That's the difference. And that's what I'm talking about being aligned, understanding
[00:13:57] [SPEAKER_00]: who your customer is, understanding what their perception is going to be based on the way
[00:14:03] [SPEAKER_00]: that you approach them. Okay, so now the real estate agents are like, you know what, I can
[00:14:09] [SPEAKER_00]: go right online, I can enter this information and I'm going to get updated information on my
[00:14:14] [SPEAKER_00]: client's loan, their application, man, or am I going to call this other mortgage guy number one who
[00:14:21] [SPEAKER_00]: dropped off flyers? Okay, once again, you have to understand alignment. Everything has to be
[00:14:29] [SPEAKER_00]: aligned, right? So you're doing high end homes, your presentation has to be high
[00:14:34] [SPEAKER_00]: You only can sell three type of products guys high end, you know, mid level or low end products
[00:14:40] [SPEAKER_00]: or services. And it all depends on where you position yourself in amongst those three. But
[00:14:46] [SPEAKER_00]: you have to support whatever position that you decide to take Walmart, right? Low prices.
[00:14:53] [SPEAKER_00]: That's their thing. You know, we have a supermarket around here called Aldi.
[00:14:58] [SPEAKER_00]: My wife loves it. I can't stand it. They have low prices and there's no frills
[00:15:03] [SPEAKER_00]: in the supermarket. Most of the stuff is in boxes. Right? So they whatever the product is
[00:15:09] [SPEAKER_00]: delivered in, they cut the box open and they stick it on the shelves. But you understand why
[00:15:14] [SPEAKER_00]: you're going in there because everything is aligned. They're not telling you that,
[00:15:18] [SPEAKER_00]: you know, their whole foods, they're saying, No, we're about price. You can get quality
[00:15:23] [SPEAKER_00]: products at a decent price. So all of that is aligned. Now, if you went into a whole foods and
[00:15:31] [SPEAKER_00]: it looked like that, there's no alignment there. You're the pricing versus the perceived value
[00:15:37] [SPEAKER_00]: is not there and nobody will buy anything. That's why it's important guys for you to
[00:15:41] [SPEAKER_00]: understand these two key words aligned and supported. You want to be aligned and
[00:15:48] [SPEAKER_00]: you want to support that alignment by, you know, visuals by testimonials by whatever way that you
[00:15:55] [SPEAKER_00]: can. All right. So that was an example with two different mortgage brokers. Right? Now I'm going
[00:16:01] [SPEAKER_00]: to give you guys another example. If you're a high end watch company like Rolex, right?
[00:16:07] [SPEAKER_00]: How do they align their pricing and perceived value? Right? Number one, Rolexes are not
[00:16:12] [SPEAKER_00]: sold everywhere. You can't go into certain stores and buy Rolex. You can't go into Walmart or
[00:16:19] [SPEAKER_00]: JC Penney's and buy Rolex, right? So number one, the locations that they're sold in are high end
[00:16:27] [SPEAKER_00]: locations. They also have a beautiful website and advertising to support their and align
[00:16:33] [SPEAKER_00]: their product with their customers. Their customers are high and wealthy individuals
[00:16:38] [SPEAKER_00]: that can afford those products or services. Right? So the product is perceived to be made with the
[00:16:44] [SPEAKER_00]: highest quality and precision that justifies the price. As for people that are in watches,
[00:16:50] [SPEAKER_00]: in the watches, right? A time makes tells the same time as a Rolex, right? But it's the perceived
[00:16:56] [SPEAKER_00]: value, the quality of that Rolex that allows them to sell as many as they do and they're more
[00:17:04] [SPEAKER_00]: profitable. You know, so you have to understand that guys, the formula is higher pricing plus
[00:17:10] [SPEAKER_00]: aligned perceived value equals more money and more profits. So what do you think happens to
[00:17:16] [SPEAKER_00]: businesses that have a significant price increase for their products or services?
[00:17:21] [SPEAKER_00]: And it's not related to economic or industry fluctuations. So the key is most of the businesses
[00:17:28] [SPEAKER_00]: are going to lose customers means they're not going to make as many sales as because
[00:17:32] [SPEAKER_00]: their price increase is not aligned with the product or service and it's not supported by
[00:17:38] [SPEAKER_00]: the perceived value of the product or service. So think about it all the time why you change
[00:17:44] [SPEAKER_00]: products, right? Oh man, you know, this pocketbook was usually only $100. Man, now they're up to
[00:17:52] [SPEAKER_00]: $175. Is it worth it when you go to the supermarket, right? You always are looking at prices.
[00:17:59] [SPEAKER_00]: But if it's a particular brand that you like, then you're going to spend that money. I'm going to go
[00:18:05] [SPEAKER_00]: back to Aldi again, right? There's certain things in Aldi I tell my wife don't ever buy again please.
[00:18:11] [SPEAKER_00]: So she went in one day and she bought these fake ego waffles, right? Look like the box even looked
[00:18:18] [SPEAKER_00]: like it. You take it out and look like it. But when you taste it, it tasted like Styrofoam.
[00:18:23] [SPEAKER_00]: And I'm like, yo, don't don't even don't even buy that anymore because it's not worth it.
[00:18:28] [SPEAKER_00]: The price didn't validate the perceived value or the actual perceived value. Now other people may
[00:18:35] [SPEAKER_00]: like it and be like, yeah, they're going to keep buying these fake egos from Aldi but not me. So
[00:18:41] [SPEAKER_00]: remember if your price exceeds perceived value, you won't make sales. If your perceived value
[00:18:47] [SPEAKER_00]: is greater than your price, you will make sales. So now let's talk about how do you raise
[00:18:53] [SPEAKER_00]: your prices and make more money and become more profitable. And here are a couple of tips that
[00:18:59] [SPEAKER_00]: you need to take into account. Number one, once again, your price versus perceived value
[00:19:04] [SPEAKER_00]: must be aligned. So if you have a high end product or service that you're selling,
[00:19:09] [SPEAKER_00]: everything about the whole process has to be high end, right? If you own a high end fashion
[00:19:17] [SPEAKER_00]: boutique and you're in the middle of a low income area, your building looks like crap.
[00:19:25] [SPEAKER_00]: You got paint coming off the walls, but you're selling dresses for $1,000 apiece. Guess what?
[00:19:31] [SPEAKER_00]: You're not going to make any sales. OK, your price versus perceived value must be aligned.
[00:19:37] [SPEAKER_00]: Just think about when Jim Jones tried to go into Gucci and he was mad because they didn't
[00:19:42] [SPEAKER_00]: give him champagne. You walk into Gucci, they treat you like a king or a queen. They give you
[00:19:47] [SPEAKER_00]: champagne, they cater to everything you want. And once again, the price versus perceived value
[00:19:54] [SPEAKER_00]: is aligned. OK, also your messaging has to be aligned. When I talk about your messaging,
[00:20:02] [SPEAKER_00]: I'm talking about what message do you give to your product? BMW, the ultimate driving machine.
[00:20:09] [SPEAKER_00]: You don't hear Ford saying that BMW is a higher priced automobile. And when it comes to automobiles,
[00:20:17] [SPEAKER_00]: Lamborghinis are one of the most expensive vehicles out there. And guess what guys?
[00:20:22] [SPEAKER_00]: They don't advertise at all. And their philosophy is the product speaks for itself.
[00:20:29] [SPEAKER_00]: OK, so that they're like, look, it doesn't matter. We're that good. We don't have to
[00:20:34] [SPEAKER_00]: advertise. OK, so that's their alignment. That's what they're doing. Their messaging
[00:20:39] [SPEAKER_00]: is aligned with their product. And the message is we're so good, we don't have to advertise like
[00:20:45] [SPEAKER_00]: everybody else. And what I'm giving you now, guys, is some tips on how you increase your
[00:20:51] [SPEAKER_00]: prices and make more money without your customers complaining. Another tip is your
[00:20:56] [SPEAKER_00]: brand or product image must be aligned and professional, right? Website. You know,
[00:21:02] [SPEAKER_00]: how are you going to sell something without a website? OK, now I know a lot of people if you
[00:21:07] [SPEAKER_00]: sell services or whatever that's all fine and dandy. But people want to be able to go and access to
[00:21:12] [SPEAKER_00]: find out more about your company, your product or your service. And I remember years ago before
[00:21:18] [SPEAKER_00]: I got black entrepreneur blueprint dot com, the website redone or rebranded. I was talking
[00:21:25] [SPEAKER_00]: to a PR person and they were like, look, your content is great. But your back end is is do do
[00:21:32] [SPEAKER_00]: man is horrible. Right? And that's true. I did a WordPress website myself. It was basic when
[00:21:39] [SPEAKER_00]: I started out and I just just kept letting it go on and go on. And she said this is going to
[00:21:44] [SPEAKER_00]: hurt your brand and it's going to stop you from getting speaking engagements will not stop
[00:21:49] [SPEAKER_00]: you, but it's going to deter you because your back end doesn't match your front end. OK, so your
[00:21:55] [SPEAKER_00]: brand or product image must be aligned and professional. And that was the example I kind
[00:22:00] [SPEAKER_00]: of gave when it came to the mortgage guys. So one has a great portal that, you know,
[00:22:07] [SPEAKER_00]: his partners referral partners, these real estate agents could jump on its automated.
[00:22:12] [SPEAKER_00]: It's professional. Another guy is handing out flyers in the real estate agencies. Right?
[00:22:17] [SPEAKER_00]: What's the difference? One of them looks professional and looks aligned for a million
[00:22:22] [SPEAKER_00]: dollar customers. The other one didn't. The next tip is understand your audience.
[00:22:28] [SPEAKER_00]: What do they want and what do they need? Who is your audience? So in the example of million
[00:22:33] [SPEAKER_00]: dollar home buyers, that's a different audience than somebody that's buying a
[00:22:39] [SPEAKER_00]: twenty five thousand dollar bungalow or whatever. It's a different audience. So you need to
[00:22:43] [SPEAKER_00]: understand the audience on your customers wants and needs. And here's something I learned
[00:22:49] [SPEAKER_00]: a long time ago. You give your customer what they want, not necessarily what they need. People
[00:22:55] [SPEAKER_00]: are going to buy what they want before they'll buy something that they need. Right? Think about
[00:23:00] [SPEAKER_00]: how many people that are in financial difficulty right now got 70 inch TV screens on the wall
[00:23:08] [SPEAKER_00]: and they can't pay the electric bill. Right? They're going to buy what they want before
[00:23:13] [SPEAKER_00]: handling what they need. I learned that a long time ago. You don't give them what they need.
[00:23:17] [SPEAKER_00]: You give them what they want. Right? Hopefully both of those things will be aligned,
[00:23:22] [SPEAKER_00]: but many times people are going to spend on what they want versus what they need. Now,
[00:23:27] [SPEAKER_00]: there's certain things that everybody needs food, clothing and shelter. And if you're behind
[00:23:33] [SPEAKER_00]: on that, then you know it's a major issue. But give them what they want before you give
[00:23:38] [SPEAKER_00]: them what they need. And lastly, you have to understand what motivates people. I always talk
[00:23:43] [SPEAKER_00]: about the psychology of selling. Right? So there's only three things that really motivate
[00:23:49] [SPEAKER_00]: people. Right? People either going to move away from pain or they're going to move towards
[00:23:55] [SPEAKER_00]: pleasure or they're going to do or buy something for status. You're either moving away from pain,
[00:24:01] [SPEAKER_00]: moving towards pleasure, or you're going to move or buy something for status. Right?
[00:24:06] [SPEAKER_00]: So let's talk about all three of these individually because I think this is important.
[00:24:12] [SPEAKER_00]: So moving away from pain, right? That makes sense. So if you have bad feet and you're a waiter or
[00:24:19] [SPEAKER_00]: waitress in a restaurant, you want to get some insoles or get whatever product or service
[00:24:25] [SPEAKER_00]: that's going to take away that pain. Right? So if you're selling insoles,
[00:24:30] [SPEAKER_00]: hey, you got an opportunity to get with that customer. If you are a tax accountant,
[00:24:35] [SPEAKER_00]: right? And somebody has they owe the IRS $50,000 and you'll be able to help them out.
[00:24:42] [SPEAKER_00]: They're moving away from that pain. Right? So that's moving away from pain. Now let's look
[00:24:47] [SPEAKER_00]: at moving towards pleasure. Anybody listening played a lottery powerball, mega millions or whatever.
[00:24:54] [SPEAKER_00]: Right? You're spending money because you want to you want to hit that windfall
[00:24:58] [SPEAKER_00]: and move towards pleasure. Another example could be somebody that starts a side hustle
[00:25:05] [SPEAKER_00]: because they want to move to a new home. They need to save money and build up their capital,
[00:25:10] [SPEAKER_00]: their assets to move to a new home. So they're going to do a side hustle because it's going
[00:25:15] [SPEAKER_00]: to help them move toward pleasure. Now the last one is status. And the reason I want to focus
[00:25:23] [SPEAKER_00]: on this a little bit more is I have a lot of B.E.B. family members that sell clothing or items like
[00:25:29] [SPEAKER_00]: that, that you're really not solving a problem. Right? So, you know, one of the B.E.B. family
[00:25:35] [SPEAKER_00]: members has an athletic clothing line. It's really not solving the problems, got nice
[00:25:40] [SPEAKER_00]: slogans, everything looks good. But the question is why is somebody going to buy
[00:25:45] [SPEAKER_00]: this brand that isn't well known versus buying another more well known brand? And so
[00:25:52] [SPEAKER_00]: you have to go and look at status. And so when you talk about status, people buy things and do
[00:25:59] [SPEAKER_00]: things because of status. People buy, you know, red bottoms because of status. People buy high
[00:26:06] [SPEAKER_00]: end pocket books and purses because of status. People buy expensive cars and jewelry because
[00:26:13] [SPEAKER_00]: of status. It's not solving a problem. Right? You can buy, you know, a thousand dollar pair
[00:26:20] [SPEAKER_00]: red bottoms versus another pair of shoes that cost $100. That's probably the same quality.
[00:26:27] [SPEAKER_00]: Right? I can buy a watch. It doesn't have to be a Rolex. Not might not be the same quality,
[00:26:34] [SPEAKER_00]: but I can buy a $500 watch versus buying a $20,000 watch and it all is based on what you think.
[00:26:43] [SPEAKER_00]: But status and it's unfortunate in our community, sometimes status outweighs common sense. Right?
[00:26:50] [SPEAKER_00]: You over there buying all of this designer stuff and you having problems paying your bills.
[00:26:56] [SPEAKER_00]: It don't work like that. You need to be able to pay your bills first and then get the status,
[00:27:01] [SPEAKER_00]: but the status makes you feel good. It actually is moving you toward pleasure
[00:27:06] [SPEAKER_00]: when you think it is, but it's probably hurting your pocket trying to live a life that you're
[00:27:11] [SPEAKER_00]: not ready to live yet because you haven't, you don't have the access or the money to do so.
[00:27:17] [SPEAKER_00]: But these are the three things that motivate people moving away from pain. That's usually number
[00:27:24] [SPEAKER_00]: one, moving towards pleasure and then there's also status. So if you're selling a product or
[00:27:31] [SPEAKER_00]: a service or whatever that's based on status, then you got to be able to build up that status
[00:27:37] [SPEAKER_00]: and that status has to be aligned with that perceived value. So if I got the J Jones athletic
[00:27:44] [SPEAKER_00]: wear, you know, with a picture of my logo on it versus somebody trying to buy a Gucci sweatsuit,
[00:27:53] [SPEAKER_00]: what are they going to buy? They're going to buy the Gucci because J Jones has no status.
[00:27:59] [SPEAKER_00]: So if you're selling products like that, you need to create that status and the way you do
[00:28:04] [SPEAKER_00]: that, you have to support that by maybe having high end or influencers wearing your
[00:28:10] [SPEAKER_00]: products or services. Look at some of the dumbest stuff out there that people are spending money
[00:28:16] [SPEAKER_00]: on like y'all ever seen these crazy big ass red boots? They look like clown shoes and they come
[00:28:23] [SPEAKER_00]: up to under the knee and it really looks like a comic character. People are paying 350,
[00:28:29] [SPEAKER_00]: 450 dollars for a pair of big ass styrofoam red boots looking like clowns. But somebody,
[00:28:38] [SPEAKER_00]: I don't know how they did it. Their geniuses, somebody made that quote unquote a status symbol.
[00:28:44] [SPEAKER_00]: So people are buying a product that literally costs about $5 to make if that because all it is
[00:28:51] [SPEAKER_00]: is styrofoam. So the three motivating factors are moving away from pain, which is normally number
[00:28:57] [SPEAKER_00]: one, number two, moving towards pleasure and number three status. People will buy things
[00:29:02] [SPEAKER_00]: for the quote unquote status. And that's usually the third thing. All right, so before we get to
[00:29:09] [SPEAKER_00]: the last quarter of the show, I'm going to do this real quick guys. Let me just share all my social
[00:29:13] [SPEAKER_00]: media contact information and my resource links. I'm going to keep it super simple. Everything I
[00:29:19] [SPEAKER_00]: talked about at the beginning of the show and I'm about to talk about go to the website
[00:29:24] [SPEAKER_00]: black entrepreneur blueprint dot com. It's been revised is in and we have all types of
[00:29:30] [SPEAKER_00]: resources on the site. So I mentioned at the top of the show, my new book is out unlocking
[00:29:35] [SPEAKER_00]: the power of chat GPT go to unlocking chat GPT.com. Also, I mentioned be be academy dot com go to
[00:29:44] [SPEAKER_00]: the website black entrepreneur blueprint dot com on the front page you'll see information about
[00:29:50] [SPEAKER_00]: be be Academy pinpoint monetize your genius which is a pound for pound one of my best online
[00:29:56] [SPEAKER_00]: programs and also brand builder Academy Elite. If you want to build a physical products brand
[00:30:02] [SPEAKER_00]: or digital products brand brand and ecommerce business, this is what you want to go and check
[00:30:08] [SPEAKER_00]: out now in terms of connecting with me anything long family hit me on my email J Jones at black
[00:30:15] [SPEAKER_00]: entrepreneur blueprint dot com J A Y J O N ES at black entrepreneur blueprint dot com Facebook
[00:30:23] [SPEAKER_00]: just type in black entrepreneur blueprint Twitter J Jones 001 J A Y J O N ES 001 Instagram I got two
[00:30:33] [SPEAKER_00]: IG accounts. The first one is J Jones for real J A Y J O N ES the number four are E a L second
[00:30:42] [SPEAKER_00]: one is black entrepreneur blueprint LinkedIn don't forget to connect with me there go to LinkedIn
[00:30:47] [SPEAKER_00]: type in J Jones black entrepreneur blueprint you'll find me there and YouTube don't forget
[00:30:52] [SPEAKER_00]: to subscribe to the YouTube channel family we have additional content on YouTube that is not
[00:30:57] [SPEAKER_00]: on the show yes the show does come out on YouTube and all your major podcast platforms every
[00:31:04] [SPEAKER_00]: Monday morning at 5am Eastern Standard Time but we have additional content on YouTube that is
[00:31:10] [SPEAKER_00]: not on the show so make sure you check that out all my contact information is also on
[00:31:15] [SPEAKER_00]: the website go to black entrepreneur blueprint dot com hit the about button under my bio there all
[00:31:21] [SPEAKER_00]: the links there make sure you guys utilize the website because we have all types of resources
[00:31:26] [SPEAKER_00]: to help you elevate your entrepreneur IQ and we want black entrepreneur blueprint dot com
[00:31:32] [SPEAKER_00]: to be the website for black entrepreneurs. All right let's get back to the last quarter
[00:31:38] [SPEAKER_00]: of the show and we were talking about today the simple formula to raise your prices and
[00:31:42] [SPEAKER_00]: make more money without getting your customers upset and so the whole philosophy is this guys
[00:31:49] [SPEAKER_00]: now when you raise your prices as long as everything is aligned like we talked about
[00:31:54] [SPEAKER_00]: you're going to be okay you may actually lose the number of customers or the number of sales
[00:32:00] [SPEAKER_00]: that you make but there's a high probability that you're going to make more money with less
[00:32:06] [SPEAKER_00]: customers so what you're doing is you're creating higher value customers okay so would you rather sell
[00:32:14] [SPEAKER_00]: a hundred units of whatever you're selling at a hundred dollars or would you rather sell 300 units
[00:32:22] [SPEAKER_00]: at 30 there's a difference in the type of customer okay so a lot of times businesses want to get
[00:32:31] [SPEAKER_00]: their highest value customer and they don't mind giving up the number of sales or units that they sell
[00:32:37] [SPEAKER_00]: versus the profitability that it brings okay and so that's what you have to decide and when you increase
[00:32:45] [SPEAKER_00]: prices it's easy to increase prices very little so if you do a five percent seven percent increase
[00:32:52] [SPEAKER_00]: in pricing that's not going to make a difference right but if you have a big jump in your pricing
[00:32:59] [SPEAKER_00]: then people are going to be like yo what's going on and one of the things that when I do my speaking
[00:33:06] [SPEAKER_00]: engagements based on the type of entity if it's a non-profit or something like that my pricing is
[00:33:12] [SPEAKER_00]: a little bit different but my mentor and I mentioned this on a previous show he was like man your
[00:33:17] [SPEAKER_00]: pricing is too low and I'm like yeah but I'm trying to you know help and elevate as many people
[00:33:22] [SPEAKER_00]: as I can he was like yeah but for real in real in real talk you're actually hurting your customers
[00:33:28] [SPEAKER_00]: he said because and I did a show on this people that don't spend money if they don't pay they don't
[00:33:35] [SPEAKER_00]: pay attention right so if I have an online course and it's $97 versus an online program
[00:33:44] [SPEAKER_00]: which with a couple more bells and whistles and it's for $970 people will finish the
[00:33:50] [SPEAKER_00]: $970 program more so than they finished the $97 program because they invested that much money
[00:33:58] [SPEAKER_00]: now am I going to get as many people to sign up for a $970 program dollar program versus a $97
[00:34:05] [SPEAKER_00]: program no but what are the results so now if you have more committed people that get better
[00:34:12] [SPEAKER_00]: results now you can support the price by using them as testimonials and so I can see all of my
[00:34:21] [SPEAKER_00]: online courses I can see how far people have gone in the course and I've done this myself I've
[00:34:27] [SPEAKER_00]: literally bought programs and never even looked at them okay but I know if I bought a thousand
[00:34:34] [SPEAKER_00]: dollar program you damn right I'm going to look at it and I'm going to go through the
[00:34:38] [SPEAKER_00]: material so my mentor or one of my mentors was saying you're actually doing your customers a
[00:34:44] [SPEAKER_00]: disservice now here's a real-life example when it comes to my speaking fees so I have I believe
[00:34:49] [SPEAKER_00]: four engagements for June now the the fees are going to vary based on what type of organization
[00:34:56] [SPEAKER_00]: non-profit smaller organizations they get they get obviously a different price but when I go to
[00:35:03] [SPEAKER_00]: major corporations or major entities I up my speaking fee to $10,000 right and it was a jump
[00:35:11] [SPEAKER_00]: from five thousand to ten thousand and I've actually got more speaking engagements and here's the
[00:35:17] [SPEAKER_00]: whole key somebody that's in that industry that actually books speakers they help you book and
[00:35:24] [SPEAKER_00]: obviously they get a commission they're saying that you know what if you only charge $5,000
[00:35:30] [SPEAKER_00]: and I'm getting a 20 20 commission that's really not a lot of money for me to book you
[00:35:36] [SPEAKER_00]: but if you charge $10,000 and I get 20% they get $2,000 every time they book me to speak
[00:35:44] [SPEAKER_00]: and so now because I'm using that leverage I'm actually getting more speaking engagements and
[00:35:50] [SPEAKER_00]: making more money so you just have to be strategic about it you know in terms of your
[00:35:56] [SPEAKER_00]: product and or services and once again it has to be aligned are you a high-end product or service
[00:36:01] [SPEAKER_00]: mid-level or low-level and everything about your product your pricing and your positioning
[00:36:08] [SPEAKER_00]: has to be aligned in order for you to make money so what I would implore you to do guys is look
[00:36:14] [SPEAKER_00]: at your current pricing look at it and see if you're able to increase your pricing I'm not talking
[00:36:20] [SPEAKER_00]: about 3% or 5% significantly and if it's going to make a difference for you okay but once again
[00:36:27] [SPEAKER_00]: everything has to be aligned right remember the formula is this higher pricing plus aligned perceived
[00:36:35] [SPEAKER_00]: value equals more money and more profit higher pricing plus aligned perceived value equals more
[00:36:43] [SPEAKER_00]: money and more profit okay so price versus perceived value if your price exceeds your perceived value
[00:36:53] [SPEAKER_00]: then you're not going to make sales if your perceived value exceeds your pricing you will make sales
[00:37:00] [SPEAKER_00]: and that's pretty much the bottom line with anything so make sure everything is aligned
[00:37:05] [SPEAKER_00]: your product your pricing and your positioning I say this each and every week guys because it's
[00:37:12] [SPEAKER_00]: true but we get more and more downloads because of you the BEB family I appreciate you guys so much
[00:37:17] [SPEAKER_00]: please continue to spread the word about the podcast the website black entrepreneur blueprint.com
[00:37:24] [SPEAKER_00]: the ecosystem with all the books online courses and resources to help you elevate your
[00:37:30] [SPEAKER_00]: entrepreneur IQ remember it's not about me it's not about you it's about us it's about building
[00:37:36] [SPEAKER_00]: an economic power base in a worldwide black community by building and supporting black-owned
[00:37:41] [SPEAKER_00]: businesses love you guys see you same time next week peace


